Reviews for Thompson Security
We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
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JOE M.Los Lunas, NMReviewed on December 27th, 2019
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LeAnn B.Rio Rancho, NMReviewed on December 26th, 2019
I had recently moved to this tiny little town. Which placed in a rural area miles from the nearest grocery store, gas station. I have been looking at every option for internet services. This consisted of Viastat, Frontier, CenturyLink, DirectTV and finally decided to use mobile hot sport for my PC. This began to become one tedious process with one cell phone sharing hot spot. I am fortunate I came across Hughesnet. I have internet for my computer and do not have to rely on mobile hot spot any longer. Steven, the technician with Thompson Satellite & Security was considerate to give me a call to notify my when he would arrive. He let me know exactly what the installation process would initial and even the best location of my dish. With every little paper work I was given how to set up my account and given the opportunity to have my concerns answered. I am thankful I have Hughsnet.
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Ibby B.Albuquerque , NMReviewed on December 25th, 2019
Joseph was professional and very helpful. Helped us hook up our computer and phones. Answered all our questions.
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Regina H.Rio Rancho, NMReviewed on December 24th, 2019
James did a great job. He was on time for repair and was done less than an hour. I truly recommend Thompson security they are very professional. Thank you and now our internet is running great!! Excellent service
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Ivan S.Rio Rancho, NMReviewed on December 23rd, 2019
I am so grateful to Brandon for his excellent and professional help he is the very best. Than you Brandon.
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Lauren R.Tijeras, NMReviewed on December 21st, 2019
James was great! He was on time for the installation. Took about 1.5 hours. But the internet is running great now. Thanks for all your help
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Dan W.Albuquerque , NMReviewed on December 19th, 2019
Installer James arrived on time an did a very nice,neat installation. A+++
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Pete E.Albuquerque , NMReviewed on December 19th, 2019
Thankz ....James Grantham
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Jolie F.Albuquerque , NMReviewed on December 18th, 2019
James did a fabulous job installing everything, he was polite, and extremely knowledgeable. Will definitely recommend your company and his services to others.
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Liz J.Los Lunas, NMReviewed on December 18th, 2019
Jonathan was excellent and very professional thank you Jonathan
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Loretta H.Rio Rancho, NMReviewed on December 10th, 2019
Brandon and Travis installed my Internet. They were probably the best installation technicians I've ever met. They put the satellite on a pole for me. They were so informative and helpful, answering all my questions. They were very courteous and friendly! As a matter of fact I need a TV satellite moved to a different location in my yard and I am going to request that Thomson Satellite be the ones to do it! Thanks so much guys!!!
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Robin E.Tijeras, NMReviewed on December 8th, 2019
Joseph came out late in the day , it was cold and going dark and he was incredibly polite and really patient in explaining everything to us. He also worked really fast and efficiently. Even when it was very late he hung in until the job was fully done, and he was very kind and pleasant. We are so pleased with both his work and truly kind attitude. He is someone to really look after as he is an asset to your company.
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Tessia R.Albuquerque , NMReviewed on December 4th, 2019
Travis did great work! Called and came early, worked efficiently and explained everything well. Super helpful.
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JOE M.Albuquerque , NMReviewed on December 3rd, 2019
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Loretta H.Cuba , NMReviewed on December 1st, 2019
Brandon and Travis installed my Internet. They were probably the best installation technicians I've ever met. They put the satellite on a pole for me. They were so informative and helpful, answering all my questions. They were very courteous and friendly! As a matter of fact I need a TV satellite moved to a different location in my yard and I am going to request that Thomson Satellite be the ones to do it! Thanks so much guys!!!
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Yolanda B.Albuquerque , NMReviewed on November 28th, 2019
James did a great job he was very friendly n had awesome customer service. I really enjoyed talking with him and he answered all my questions I had for him. Thank you James for your time and hard work.. your awesome.
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Liz J.AlbuquerqueReviewed on November 28th, 2019
Jonathan was excellent and very professional thank you Jonathan
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Kris J.Rio Rancho, NMReviewed on November 27th, 2019
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Susan W.Los Lunas, NMReviewed on November 26th, 2019
James was very professional and efficient. An expert in his field. The system works great!! I highly recommend Hughs!
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Kelsey C.Albuquerque , NMReviewed on November 26th, 2019
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How satisfied are you with our satellite & security service?
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How likely are you to recommend us to your friends & family?
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Your overall experience with our company.
Comment: Miguel did a very professional job installing our satellite internet. He took extra care to make sure he closed baby gates every time he had to go through one.
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How satisfied are you with our satellite & security service?
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Luisa R.Albuquerque , NMReviewed on November 24th, 2019
James was really patient and did an excellent job! Thank you!
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Los D.Albuquerque, NMReviewed on November 20th, 2019
Hi, here’s a simple review.....My family and I have been in rental property game here in Albuquerque since the late 70’s. We’ve seen it all with properties in every corner of the 505........Justin and his team from Thompson Satellite & Security to his Altas Towing Co. have given me and my 80+ tenants a huge peace of mind knowing that they are there when we need them......I been using this company for years now and have never left a review based on waiting to see if the customer service starts to slip up or if prices start to jump up....but I’m glad to see it hasn’t......Knowing I can keep any eye on my apartment complex’s and multiple dwellings is a huge factor for my tenants well being......Not to mention having his towing company at hand really helps to keep unwanted cars off the property. The best thing about the company is Justin is fair all across the board. This has kept me working with this company over the past few years and in turn has kept my properties at 100% occupied because my tenants feel safe and secure, and in my world that the goal cause everybody wins.......For any landlords or property management companies looking for an all around security company with a fair price, this is the company for you.
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Chastity M.Albuquerque , NMReviewed on November 20th, 2019
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Jerrold C.Tijeras, NMReviewed on November 19th, 2019
Brandon & Travis did an awesome job installing internet service they went above and beyond and made sure they answered all my questions. They where super helpful and very kind, they where fast especially since it was snowing here all in all very satisfied!