Protect it all with the best security systems from Alarm.com

Reviews for Thompson Security

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.99
793 Reviews
5
0%
4
0%
3
0%
2
0%
1
0%
Clear Filter
  • Andrew F.
    Albuquerque , NM
    Reviewed on August 16th, 2019

  • Lionel A.
    Albuquerque , NM
    Reviewed on August 16th, 2019

    Jonathan did a great job

  • M B.
    Albuquerque , NM
    Reviewed on August 14th, 2019

    Chuck and James came out installed my cameras. I was told it would take all day, but it didn’t. It took about 4 hours. They were great. They showed me how to work the system and showed me where the cameras were set up and how they record. I have 120% confidence in Thompson Satellite and Security because of the two of them. The price was completely reasonable too. I’m getting my other house set up by Thompson and going to ask for Chuck and James. Thompson Satellite and Security should offer bonuses for jobs well done! Thank you!!!

  • Ken K.
    Albuquerque , NM
    Reviewed on August 13th, 2019

    Your technician, Brandon, was prompt, respectful and knowledgeable. He realigned the dish, upgraded the coaxial connectors and had us up and running in short fashion. Thank you.

  • Kerry M.
    Albuquerque , NM
    Reviewed on August 5th, 2019

    Great service and installation highly rated

  • montano77345
    Albuquerque , NM
    Reviewed on July 31st, 2019

    Donovan Chatto came today and did a really good job taking his time making sure everything was how we wanted it. Great service on his part. Thank you

  • Roseann F.
    Albuquerque , NM
    Reviewed on July 27th, 2019

    Excellent job I would recommend him to anyone thank you

  • Rebecca A.
    Tijeras, NM
    Reviewed on July 24th, 2019

  • Amber Z.
    Los Lunas, NM
    Reviewed on July 24th, 2019

    Donovan Chatto did an excellent job reinstalling the satellite system. Thank you!

  • Justin T.
    Albuquerque , NM
    Reviewed on July 23rd, 2019

  • Krisheena W.
    Albuquerque , NM
    Reviewed on July 23rd, 2019

    Donovan Chatto. Did a really good job and wonderful person. Acted very professional and answered all my questions with no problem. I'm happy today.

  • Patricia D.
    Albuquerque , NM
    Reviewed on July 23rd, 2019

    very friendly and showed me and told me everything I needed to know, and I understood.

  • Joe K.
    Santa Fe, NM
    Reviewed on July 23rd, 2019

    Great experience all the way around, very respectful!

  • Teresa O.
    Albuquerque , NM
    Reviewed on July 23rd, 2019

    Very nice and very professional!

  • Georgina G.
    Rio Rancho, NM
    Reviewed on July 19th, 2019

    Brandon the technician that was sent out to hook up our satellite was very helpful and very clear on all instructions it was a pleasure having him in our home. THANK YOU.

  • Ruth H.
    Zuni, NM
    Reviewed on July 18th, 2019

    Donovan Chatto installed our internet today and we are very pleased with it. way much faster than Century Link here in Zuni, NM. gonna let my friends and family know about the great service.

  • Melanie M.
    Rio Rancho, NM
    Reviewed on July 18th, 2019

    Jonathan was very professorial and efficient exp explained very well about the install and how it worked would recommend Thompson satellite and definitely would recommend Jonathan as the technician .. Thank you Jonathan.

  • Daryl H.
    Albuquerque , NM
    Reviewed on July 17th, 2019

    Donovan was excellent with installation and getting us internet ready. We are very pleased with the service!

  • Lori B.
    Rio Rancho, NM
    Reviewed on July 16th, 2019

    Justin Thompson and his team have done outstanding work for me at both of my houses recently. Everything from cameras to security. If there’s ever an issue or question they are right there to answer it or fix it! I highly recommend them for your satellite and security needs.

  • Gail R.
    Rio Rancho, NM
    Reviewed on July 15th, 2019

    Chuck just installed my doorbell. Love the system, love the crew, truly a class organization! Highly recommend! UPDATE: After a tiny glitch (not the fault of Thompson Satellite & Security) I had to call the company for service. Once again, Chuck and another associate (James) came to my house, and once again, diligently made the adjustment and answered all my questions in a courteous and professional manner. I couldn't be more pleased!

  • Roseann M.
    Albuquerque , NM
    Reviewed on July 15th, 2019

    Very good company and very good technicians would highly recommend this company and any of their technicians thank you Jonathan for the help .

  • Sandi H.
    Albuquerque , NM
    Reviewed on June 26th, 2019

    We had a complex problem to change things on our TV and security. It was handled with knowledge of their equipment and well done. Johnathan and Aaron were competent and friendly and efficient. Thanks guys!

  • Mike K.
    Albuquerque , NM
    Reviewed on June 26th, 2019

    Great and fast service

  • Jim H.
    Albuquerque , NM
    Reviewed on June 22nd, 2019

    Brandon was awesome! Went above and beyond. Very good customer experience all around. Thanks!!

4.99 out of 5 ( 793 Reviews )