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Reviews for Thompson Security

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.99
793 Reviews
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  • Debra C.
    Rio Rancho, NM
    Reviewed on June 20th, 2019

    Donovan chatto did a very good job in a very short time. Arrived on time. and was very professional and helpful. i would recommend him for any other job. thank you

  • Video M.
    Albuquerque , NM
    Reviewed on June 20th, 2019

    I had Aaron h,Jonathan m, and Justin t and they were fantastic

  • Georgina G.
    Albuquerque , NM
    Reviewed on June 19th, 2019

    Brandon the technician that was sent out to hook up our satellite was very helpful and very clear on all instructions it was a pleasure having him in our home

  • Reggie M.
    Albuquerque , NM
    Reviewed on June 18th, 2019

    Donovan Chatto did an awesome job installing our Internet. Went out of his way to even run back into town to get a pole for us, due to housing not allowing house mounts. But outstanding for Donovan and I say he deserves a raise.

  • Marshall S.
    Tijeras, NM
    Reviewed on June 10th, 2019

    Will Thompson done my install and done a fantastic job!!! Explained what he done and what to expect in way of problems if they should occur Thanks Will

  • Tara B.
    Albuquerque , NM
    Reviewed on June 9th, 2019

    My internet went down for 8 days. Was disappointing and annoying but Donovan Chatto resolved my internet issues in a timely manner. I recommend Donovan because he is an excellent professional that takes pride in his work. He is efficient in trouble shooting the internet hardware, knowledgeable by communicating the issues, resolving them, and answered all my questions and concerns to resolve the internet issues, very professional, and friendly. He was understanding and explained in detail. He took the time to present Hughs Net in a dedicated and quality company. Thank you very much.

  • Joseph G.
    Albuquerque , NM
    Reviewed on June 7th, 2019

    I was waiting on one service technician and was asked by the admin person, another technician and the owner if I could be helped. They were ALL very attentive and very pleasant especially with how hot it was! A+ rating for sure.

  • Andrea S.
    Santa Fe, NM
    Reviewed on May 25th, 2019

    Donovan Chatto has done an excellent job and has been very polite and respectful. He helped me get my account information straitened out and gave me the correct information and now I understand my billing.

  • Alexandra
    Albuquerque , NM
    Reviewed on May 24th, 2019

    Miguel just finished our installation and was quick, efficient and helpful. Very happy with his service.

  • Rachel L.
    Albuquerque , NM
    Reviewed on May 23rd, 2019

    I would like to recommend the expertise services of Brandon Morelock as he is very kind, compassionate and professional. I am very computer illiterate and he really helped me get my internet established along with helping me learn how to use my tv. He is super cool, awesome customer service. I would recommend his assistance to anyone

  • Toni A.
    Albuquerque , NM
    Reviewed on May 22nd, 2019

    This is wonderful! I am so excited to finally have a land line and internet service. Donavan Chatto and his father, Frank, were so helpful and friendly, as well as very knowledgeable. They also worked with me to put my dish in a place that would not obstruct views.

  • Pete R.
    Albuquerque , NM
    Reviewed on May 22nd, 2019

    I highly recommend Thompson Satellite and Security. The staff is friendly and professional. Installation was on time, clean and professional. Great customer experience all around.

  • Roberta J.
    Albuquerque , NM
    Reviewed on May 21st, 2019

    James has great customer service skills. very informative and patient. Did a great job.

  • Shaba Y.
    Albuquerque , NM
    Reviewed on May 21st, 2019

    Donovan came out today for a repair and has done an awesome job, fast and quick. very nice person, and my dog (Chewy) and him became best buds lol, he never gets along with any other haha. thank you very much Donovan

  • Lawrence A.
    Albuquerque , NM
    Reviewed on May 21st, 2019

    Jonathan was very professional and helpful in servicing and setup of my equipment. Great Job!!!!

  • Ruth R.
    Los Lunas, NM
    Reviewed on May 21st, 2019

    Internet hookup and doorbell hooked up. Dish technician didn't finish job.

  • Jesse S.
    Albuquerque , NM
    Reviewed on May 17th, 2019

    I have Miguel as my tech. He was very professional,he was the best tech. that I've had especially because I've had lots of work done in the past on all my projects that I've had in the past.EXCELLENT WORKER!!

  • Rachel M.
    Albuquerque , NM
    Reviewed on April 24th, 2019

    Renee with Thompson Satellite was awesome! She came in and gave me flyers and had a answer for all my questions. Pleasure working with this crew!

  • Greenpaw
    Albuquerque , NM
    Reviewed on April 23rd, 2019

    Miguel was very efficient and explained everything clearly. He also connected all my equipment. Good customer service.

  • Michael R.
    Albuquerque, NM
    Reviewed on April 21st, 2019

    These guys know what they’re doing! Its incredibly refreshing to encounter knowledgable professionals in Albuquerque that I know I can trust!

  • Mikey R.
    Albuquerque, NM
    Reviewed on April 19th, 2019

    These guys know what they’re doing! Its incredibly refreshing to encounter knowledgable professionals in Albuquerque that I know I can trust!

  • Johnathan M.
    Rio Rancho, NM
    Reviewed on April 19th, 2019

    Good company very professional and great place to work

  • A R.
    Albuquerque , NM
    Reviewed on April 18th, 2019

    Jonathan was such a great help today. I so appreciate his speed and professionalism. I would highly recommend him and the company

  • Christie B.
    Los Lunas, NM
    Reviewed on April 16th, 2019

    Donovan was friendly, respectful, and professional. He arrived on time, and he got our satellite system fixed and functional. He was patient and tested the system fully before leaving.

4.99 out of 5 ( 793 Reviews )