Reviews for Thompson Security
We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
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Debra C.Rio Rancho, NMReviewed on June 20th, 2019
Donovan chatto did a very good job in a very short time. Arrived on time. and was very professional and helpful. i would recommend him for any other job. thank you
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Video M.Albuquerque , NMReviewed on June 20th, 2019
I had Aaron h,Jonathan m, and Justin t and they were fantastic
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Georgina G.Albuquerque , NMReviewed on June 19th, 2019
Brandon the technician that was sent out to hook up our satellite was very helpful and very clear on all instructions it was a pleasure having him in our home
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Reggie M.Albuquerque , NMReviewed on June 18th, 2019
Donovan Chatto did an awesome job installing our Internet. Went out of his way to even run back into town to get a pole for us, due to housing not allowing house mounts. But outstanding for Donovan and I say he deserves a raise.
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Marshall S.Tijeras, NMReviewed on June 10th, 2019
Will Thompson done my install and done a fantastic job!!! Explained what he done and what to expect in way of problems if they should occur Thanks Will
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Tara B.Albuquerque , NMReviewed on June 9th, 2019
My internet went down for 8 days. Was disappointing and annoying but Donovan Chatto resolved my internet issues in a timely manner. I recommend Donovan because he is an excellent professional that takes pride in his work. He is efficient in trouble shooting the internet hardware, knowledgeable by communicating the issues, resolving them, and answered all my questions and concerns to resolve the internet issues, very professional, and friendly. He was understanding and explained in detail. He took the time to present Hughs Net in a dedicated and quality company. Thank you very much.
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Joseph G.Albuquerque , NMReviewed on June 7th, 2019
I was waiting on one service technician and was asked by the admin person, another technician and the owner if I could be helped. They were ALL very attentive and very pleasant especially with how hot it was! A+ rating for sure.
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Andrea S.Santa Fe, NMReviewed on May 25th, 2019
Donovan Chatto has done an excellent job and has been very polite and respectful. He helped me get my account information straitened out and gave me the correct information and now I understand my billing.
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AlexandraAlbuquerque , NMReviewed on May 24th, 2019
Miguel just finished our installation and was quick, efficient and helpful. Very happy with his service.
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Rachel L.Albuquerque , NMReviewed on May 23rd, 2019
I would like to recommend the expertise services of Brandon Morelock as he is very kind, compassionate and professional. I am very computer illiterate and he really helped me get my internet established along with helping me learn how to use my tv. He is super cool, awesome customer service. I would recommend his assistance to anyone
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Toni A.Albuquerque , NMReviewed on May 22nd, 2019
This is wonderful! I am so excited to finally have a land line and internet service. Donavan Chatto and his father, Frank, were so helpful and friendly, as well as very knowledgeable. They also worked with me to put my dish in a place that would not obstruct views.
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Pete R.Albuquerque , NMReviewed on May 22nd, 2019
I highly recommend Thompson Satellite and Security. The staff is friendly and professional. Installation was on time, clean and professional. Great customer experience all around.
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Roberta J.Albuquerque , NMReviewed on May 21st, 2019
James has great customer service skills. very informative and patient. Did a great job.
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Shaba Y.Albuquerque , NMReviewed on May 21st, 2019
Donovan came out today for a repair and has done an awesome job, fast and quick. very nice person, and my dog (Chewy) and him became best buds lol, he never gets along with any other haha. thank you very much Donovan
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Lawrence A.Albuquerque , NMReviewed on May 21st, 2019
Jonathan was very professional and helpful in servicing and setup of my equipment. Great Job!!!!
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Ruth R.Los Lunas, NMReviewed on May 21st, 2019
Internet hookup and doorbell hooked up. Dish technician didn't finish job.
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Jesse S.Albuquerque , NMReviewed on May 17th, 2019
I have Miguel as my tech. He was very professional,he was the best tech. that I've had especially because I've had lots of work done in the past on all my projects that I've had in the past.EXCELLENT WORKER!!
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Rachel M.Albuquerque , NMReviewed on April 24th, 2019
Renee with Thompson Satellite was awesome! She came in and gave me flyers and had a answer for all my questions. Pleasure working with this crew!
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GreenpawAlbuquerque , NMReviewed on April 23rd, 2019
Miguel was very efficient and explained everything clearly. He also connected all my equipment. Good customer service.
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Michael R.Albuquerque, NMReviewed on April 21st, 2019
These guys know what they’re doing! Its incredibly refreshing to encounter knowledgable professionals in Albuquerque that I know I can trust!
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Mikey R.Albuquerque, NMReviewed on April 19th, 2019
These guys know what they’re doing! Its incredibly refreshing to encounter knowledgable professionals in Albuquerque that I know I can trust!
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Johnathan M.Rio Rancho, NMReviewed on April 19th, 2019
Good company very professional and great place to work
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A R.Albuquerque , NMReviewed on April 18th, 2019
Jonathan was such a great help today. I so appreciate his speed and professionalism. I would highly recommend him and the company
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Christie B.Los Lunas, NMReviewed on April 16th, 2019
Donovan was friendly, respectful, and professional. He arrived on time, and he got our satellite system fixed and functional. He was patient and tested the system fully before leaving.