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Reviews for Thompson Security

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.99
793 Reviews
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  • Marlena F.
    Rio Rancho, NM
    Reviewed on March 7th, 2020

    James was wonderful. Friendly, efficient, knowledgeable...great service.

  • Jeff E.
    Edgewood , NM
    Reviewed on March 6th, 2020

    Technician was very kind and courteous. Provided a professional installation. Explained the setup, ensured I could get online, and answered any questions I had before he left.

  • Marketing D.
    Albuquerque , NM
    Reviewed on March 6th, 2020

    Amazing company with amazing crew and service. Best security install in ABQ!

  • Raoul V.
    Albuquerque , NM
    Reviewed on March 3rd, 2020

    The Hughes Net Installer was very courteous, efficient, and professional in setting up the Hughes Net bracket on to the mobile home outside wall and positioning the signal for Internet access. Thank you James Grantham for your Informative explanation of how the system works.

  • As Told By E.
    Albuquerque , NM
    Reviewed on March 1st, 2020

    Johnathan was very informative and provided everything that we needed.

  • Alex C.
    Albuquerque , NM
    Reviewed on February 28th, 2020

    Extremely professional and very price competitive. I will continue to bring my business here.

  • Tammy L.
    Albuquerque , NM
    Reviewed on February 27th, 2020

    Awesome would recommend to anyone!

  • Leverett H.
    Albuquerque , NM
    Reviewed on February 22nd, 2020

    Great service. Technician was knowledgeable and friendly. Ran the cables through the attic. Professional install!

  • Raoul V.
    Albuquerque , NM
    Reviewed on February 20th, 2020

    The Hughes Net Installer was very courteous, efficient, and professional in setting up the Hughes Net bracket on to the mobile home outside wall and positioning the signal for Internet access. Thank you James Grantham for your Informative explanation of how the system works.

  • Chris L.
    Albuquerque , NM
    Reviewed on February 18th, 2020

    Simply Awesome! Professional and extremely helpful

  • Beverly M.
    Albuquerque , NM
    Reviewed on February 17th, 2020

    Travis did a huge job with respect and knowledge.

  • Richard Y.
    Albuquerque , NM
    Reviewed on February 13th, 2020

    James let us know about 30 min. before his arrival, and arrived promptly. He corrected a problem which had resulted form a faulty installation, and took the time to explain a number of things to me. All in all, he was courteous, seemed quite competent and knowledgeable, and left me with the feeling that I was dealing with a professional. I highly recommend him.

  • Camille G.
    Albuquerque , NM
    Reviewed on February 13th, 2020

    James was very kind and helpful. He explained everything to me unlike the other company we were with and he answered all our questions we had.

  • Tri C.
    Rio Rancho, NM
    Reviewed on February 11th, 2020

    Thank you very much James! Your a life saver. Living in a no service wifi really helps a lot!! thank you.

  • Carlos B.
    Albuquerque , NM
    Reviewed on February 9th, 2020

    James was great in helping us understand the system and Cameras Thank you.

  • Von N.
    Albuquerque , NM
    Reviewed on February 8th, 2020

    Brandon is an excellent tech. He is knowledgeable, professional and courteous. Great customer service.

  • Robin E.
    Rio Rancho, NM
    Reviewed on February 7th, 2020

    Joseph came out late in the day , it was cold and going dark and he was incredibly polite and really patient in explaining everything to us. He also worked really fast and efficiently. Even when it was very late he hung in until the job was fully done, and he was very kind and pleasant. We are so pleased with both his work and truly kind attitude. He is someone to really look after as he is an asset to your company.

  • Bob M.
    Albuquerque , NM
    Reviewed on February 6th, 2020

    I am writing this e-mail in regards to your tech. Joseph. He did an outstanding job reinstalling my computer service. He was professional, efficient and your company should be lucky to have an employee like him. Bob Martinez Chama, NM

  • Jimmy O.
    Albuquerque , NM
    Reviewed on February 5th, 2020

    I really appreciated the knowledgeable and courteous service or your "Senior Technician", Joseph Medina on his service call to repair our internet.My compliments to the people responsible for your employees. If the rest of your people are like Joseph then I believe your business will prosper.

  • John B.
    Albuquerque , NM
    Reviewed on February 5th, 2020

    Everything works as expected! James did a great HughesNet installation. Professional, courteous, fast and well done. Thank you Thomson Satellite & Security

  • Lauren R.
    Albuquerque , NM
    Reviewed on January 29th, 2020

    James was great! He was on time for the installation. Took about 1.5 hours. But the internet is running great now. Thanks for all your help.

  • Jimmy O.
    Albuquerque , NM
    Reviewed on January 28th, 2020

    I really appreciated the knowledgeable and courteous service or your "Senior Technician", Joseph Medina on his service call to repair our internet. My compliments to the people responsible for your employees. If the rest of your people are like Joseph then I believe your business will prosper. Thanks for the good work

  • Jim H.
    Albuquerque , NM
    Reviewed on January 27th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: Brandon was awesome! Went above and beyond. Very good customer experience all around. Thanks!

  • Tessia R.
    Rio Rancho, NM
    Reviewed on January 25th, 2020

    Travis did great work! Called and came early, worked efficiently and explained everything well. Super helpful.

4.99 out of 5 ( 793 Reviews )