Thompson Security Announces Acquisition of First Security Systems: Expanding Premium Security Solutions Across New Mexico

Thompson Security is proud to officially announce the acquisition of First Security Systems, a premier provider of residential and commercial security infrastructure that has served the communities of New Mexico since 1995. This strategic acquisition represents a powerful milestone for both companies, combining First Security Systems’ deep-rooted local expertise and 30-plus years of trusted service with Thompson Security’s extensive technical resources, operational scale, and cutting-edge technology portfolio.

For over three decades, First Security Systems has established itself as a cornerstone of protection throughout Albuquerque, Santa Fe, Las Cruces, and surrounding rural and municipal areas. By integrating their outstanding local reputation and technical capabilities into the Thompson Security family, we are positioning ourselves to deliver an even higher caliber of comprehensive, reliable, and innovative security solutions to homes, businesses, industrial plants, and government facilities statewide.

Our combined mission is simple: to make New Mexico a safer place to live, work, and do business. As we embark on this exciting new chapter, our customers remain our absolute priority. Existing clients of First Security Systems can look forward to a seamless transition, characterized by uninterrupted services, familiar local technicians, and access to an expanded suite of advanced security products and support channels.

The Legacy of First Security Systems Meets the Innovation of Thompson Security

Since its founding in 1995, First Security Systems has built its reputation on a foundation of rigorous certifications, high-quality hardware partnership, and unparalleled regional dedication. Notably recognized as a 100% locally owned and operated business, the company distinguished itself by maintaining highly coveted NICET Level 4 certifications for fire alarm system design and installation—a prerequisite for major commercial and hospitality projects in New Mexico—and serving as an authorized Bosch Security dealer for over thirty years.

Thompson Security shares these exact core values: a commitment to life-safety standards, absolute engineering compliance, and a customer-first mindset. By acquiring First Security Systems, Thompson Security is not only expanding its geographic footprint into the Southwest but is also integrating a specialized team of technicians, engineers, and project managers who understand the unique structural, environmental, and regulatory needs of New Mexican properties.

This union bridges the classic, high-reliability engineering that First Security Systems is famous for with the cloud-based, artificial intelligence-driven, and highly integrated infrastructure that Thompson Security specializes in deploying. Together, we are creating an unmatched force in regional asset protection and life-safety systems.

Continuation of Core Services: What We Offer

A primary objective of this acquisition is to preserve and enhance the specialized offerings that First Security Systems’ clients have relied upon for decades. Thompson Security will fully maintain, support, and expand the entire portfolio of services previously provided by First Security Systems.

These core services will continue to be deployed with the same high standards, utilizing top-tier manufacturers and fully certified personnel:

1. Commercial and Residential Fire Alarm Systems

Life safety is a non-negotiable priority. Thompson Security will continue to provide complete design, installation, routine testing, and preventative maintenance for fire alarm systems across commercial properties, retail stores, office complexes, and the hospitality sector (including hotels and motels). We will proudly maintain First Security Systems’ signature NICET Level 4 engineering standards, ensuring that all commercial fire systems fully comply with New Mexico building codes and National Fire Protection Association (NFPA) regulations. Our technicians will continue servicing leading fire-safety brands, including Firelite Fire Systems and Hochiki Fire Systems.

2. Comprehensive Security and Intrusion Detection

Protecting properties from unauthorized entry requires robust, adaptable hardware. We will continue the installation, configuration, and structural service of residential and commercial intrusion alarms. Thompson Security supports a vast multi-brand ecosystem, ensuring that whether your property relies on Honeywell Ademco, Bosch B-Series panels, Alula, or DSC Systems, our team possesses the technical manuals, factory training, and replacement parts to optimize your system.

3. Advanced Camera and Video Surveillance Systems

Visual verification is critical to modern asset protection. We are continuing the deployment of advanced camera systems that offer crystal-clear imagery, high-capacity local or cloud storage, and intuitive remote viewing capabilities via mobile devices, tablets, and desktop computers. Furthermore, Thompson Security is fully committed to maintaining the high compliance standard set by First Security Systems by offering National Defense Authorization Act (NDAA) compliant, government-approved video surveillance infrastructure suitable for federal, municipal, educational, and healthcare facilities.

4. Scalable Access Control Solutions

Managing the flow of personnel through physical spaces is simple with our network-based access control platforms. We provide scalable solutions for commercial buildings, industrial complexes, healthcare systems, and schools throughout New Mexico. By continuing partnerships with industry leaders like Bosch Security and CDVI Americas, we design systems featuring smart card readers, biometric scanners, cloud-managed keypads, and software integration to secure perimeters and interior zones seamlessly.

5. Specialized Self-Storage Facility Security

One of First Security Systems' standout specialties was its dedicated focus on the self-storage market. Thompson Security will aggressively maintain and grow this sector. We remain an authorized dealer and installer of PTI Security Systems—the gold standard in self-storage access control, individual unit door alarms, smart locks, and cloud management software. Additionally, we will continue installing and servicing Opentech Access Systems for gate operations, keypads, and automated facility management, alongside specialized storage video surveillance setups designed to minimize liabilities for storage operators.

6. 24/7 Professional Monitoring Services

Hardware is only as effective as the response behind it. Thompson Security will absorb and manage the 24/7 professional monitoring infrastructure, ensuring round-the-clock surveillance for fire alarms, intrusion alerts, and video analytics. Our central monitoring stations feature immediate emergency dispatch protocols, giving property owners total peace of mind that an alert will be met with immediate action, no matter the time of day or night.

A Seamless Transition for Existing Customers

If you are an active customer of First Security Systems, you may be wondering what changes you will experience. We want to reassure you that your day-to-day security operations will remain completely unaffected.

• Contractual Integrity: All existing service agreements, monitoring contracts, and warranty protections will be honored exactly as written under Thompson Security.
• Pricing Consistency: Your current rates for monitoring and scheduled maintenance will remain unchanged during this transition period.
• Familiar Faces: The field technicians, system designers, and local support staff who have looked after your properties will remain on board. You will continue to see the same trusted professionals arriving at your premises.
• Enhanced Resources: While your service remains uninterrupted, you will gain immediate access to Thompson Security's expanded customer support network, wider product inventory, faster response times, and secondary backup monitoring centers for enhanced redundancy.

Looking to the Future

The convergence of Thompson Security and First Security Systems signals an era of unprecedented protection for New Mexico. By combining thirty years of local heritage with state-of-the-art technological scaling, we are ready to face the security challenges of tomorrow. Whether you are a homeowner in Albuquerque looking to update your cameras, a self-storage owner in Santa Fe upgrading your gate access, or a hotel operator in Las Cruces requiring a NICET Level 4 certified fire inspection, Thompson Security is your unified, trusted partner.

We want to thank our clients, partners, and employees for their continued trust and support. We look forward to protecting what matters most to you for many decades to come.

For inquiries, scheduling, or to learn more about our expanded service capabilities, please contact our local service office today at (505) 296-3545 or reach out via our updated digital service channels. Welcome to the future of security.