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Reviews for Thompson Security

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.99
793 Reviews
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  • Marvin A.
    Smith Lake, NM
    Reviewed on September 22nd, 2021
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment:

  • Clara
    CHURCH ROCK, NM
    Reviewed on September 22nd, 2021
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: Gabriel V technician did an excellent in connecting the internet services. Very professionally & friendly. Thank you.

  • Dan M.
    Thoreau, NM
    Reviewed on September 21st, 2021
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: Technician Ever Marquez did an outstanding job through out the installation , very informative of each task I wanted to know, I highly recommend him, Thank you sir.

  • Symmo H.
    Pinedale, NM
    Reviewed on September 21st, 2021
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: Gabriel showed up on time. He is very nice.

  • Elena M.
    Albuquerque , NM
    Reviewed on September 17th, 2021

    Great installation experience with Tech Miguel. His customer service exceeded our expectations. We live in rural New Mexico and were concerned with the switching providers, but this was the best switch for our family!

  • Leon B.
    Crownpoint, NM
    Reviewed on September 14th, 2021
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: Gabriel did an outstanding job. He was done in the time after he showed up. Very knowledgeable and answered all my questions.

  • Jordan G.
    Rio Rancho, NM
    Reviewed on September 4th, 2021

    Our tech Miguel was very respectful and set up our cables quick and easy. Very happy with my service.

  • Ruth R.
    Albuquerque , NM
    Reviewed on August 28th, 2021

    Internet hookup and doorbell hooked up. Dish technician didn't finish job.

  • Catherine M.
    Rowe, NM
    Reviewed on August 12th, 2021
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: I want to tell you about what a fabulous installer you have in Xavier Harris! Xavier ran into problems with my internet installation. Not only did he diligently keep working at finding and fixing the problem, he kept his cool, made sure everything worked properly, and was such a polite gentleman, I was extremely impressed in his professionalism. I come from a corporate airline background where customer service is paramount. Xavier displayed his ability to work a problem with great thought and ease. If I weren't retired, I would try to steal him away! He is a great asset and represents your company well! Thank you for sending him!

  • Daryl H.
    Rio Rancho, NM
    Reviewed on August 6th, 2021

    Donovan was excellent with installation and getting us internet ready. We are very pleased with the service!

  • Shaba Y.
    Albuquerque , NM
    Reviewed on August 1st, 2021

    Donovan came out today for a repair and has done an awesome job, fast and quick. very nice person, and my dog (Chewy) and him became best buds lol, he never gets along with any other haha. thank you very much Donovan.

  • Antoinette S.
    Albuquerque , NM
    Reviewed on July 29th, 2021

    Miguel was the gentlemen that came to my residence and i am very happy with his work.

  • Jason W.
    Vanderwagen, NM
    Reviewed on July 22nd, 2021
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: Very fast and very friendly.

  • Jason W.
    Vanderwagen, NM
    Reviewed on July 22nd, 2021
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: Very fast and very friendly.

  • Andrea S.
    Rio Rancho, NM
    Reviewed on July 21st, 2021

    Donovan Chatto has done an excellent job and has been very polite and respectful. He helped me get my account information straitened out and gave me the correct information and now I understand my billing.

  • Jesse S.
    Albuquerque , NM
    Reviewed on July 15th, 2021

    I have Miguel as my tech. He was very professional,he was the best tech. that I've had especially because I've had lots of work done in the past on all my projects that I've had in the past.EXCELLENT WORKER!! Very good care

  • Vanessa E.
    Albuquerque , NM
    Reviewed on July 5th, 2021

    Our tech Donovan provided great installation and customer service. He answered my questions about the equipment and internet service. Very pleased with the service.

  • Ken K.
    Albuquerque , NM
    Reviewed on June 24th, 2021

    Your technician, Brandon, was prompt, respectful and knowledgeable. He realigned the dish, upgraded the coaxial connectors and had us up and running in short fashion. Thank you.

  • janaM
    Ocate, NM
    Reviewed on June 22nd, 2021
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: My installer was James Grantham. Could not ask for a better, more professional individual! Exceptional, marvalous! Everything went smoothly! Great! I cant say enough good about the individual and the professional install. Very professional! I would recommend Thompson and James as the installer!

  • Christie B.
    Albuquerque , NM
    Reviewed on June 17th, 2021

    Donovan was friendly, respectful, and professional. He arrived on time, and he got our satellite system fixed and functional. He was patient and tested the system fully before leaving.

  • Gil Y.
    Albuquerque , NM
    Reviewed on June 15th, 2021

    Outstanding job from Donovan. Love the service

  • Danielle L.
    Rio Rancho, NM
    Reviewed on June 8th, 2021

    Worker Donovan was good and prompt. Good service

  • Rachel L.
    Albuquerque , NM
    Reviewed on June 4th, 2021

    I would like to recommend the expertise services of Brandon Morelock as he is very kind, compassionate and professional. I am very computer illiterate and he really helped me get my internet established along with helping me learn how to use my tv. He is super cool, awesome customer service. I would recommend his assistance to anyone

  • Harley M.
    Albuquerque , NM
    Reviewed on June 4th, 2021

    Great experience! Brandon is a very knowledgeable tech and also very professional, outgoing and kind. He made sure everything was installed properly, working correctly, and was to my satisfaction. I would recommend this company and Brandon as a technician to anyone!

4.99 out of 5 ( 793 Reviews )