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Reviews for Thompson Security

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.99
793 Reviews
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  • LaPorcha P.
    Moriarty, NM
    Reviewed on June 1st, 2021
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: Best, most patient gentleman I've ever encountered with an internet service!

  • Roseann M.
    Albuquerque , NM
    Reviewed on June 1st, 2021

    Very good company and very good technicians would highly recommend this company and any of their technicians thank you Jonathan for the help ..

  • LoCoLoBoLawrenco M.
    Albuquerque , NM
    Reviewed on June 1st, 2021

    Jonathan was very professional and helpful in servicing and setup of my equipment. Great Job!!!!

  • Gary F.
    Albuquerque , NM
    Reviewed on May 30th, 2021

    Changed over from Vivant and found the entire experience to be very easy. I had one minor snag, which was mostly my fault, and they quickly made arrangements to fix. I highly recommend!

  • Garold T.
    Pinedale, NM
    Reviewed on May 29th, 2021
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: The technicians that came out to my home were Gabriel and Dorian. I’m not sure of that is how you spell Dorian’s name. They arrived earlier than my scheduled appointment, which I appreciated very much. They followed all the Covid-19 practices and I felt very comfortable with them. Gabriel explained all my options regarding where to mount the satellite and how he planned to run the cables based on my decision. They both were very professional and I appreciate that. Gabriel explained how to connect to the internet and answered questions and concerns I had. I would recommend them to others. Thank you! G. Taha

  • Michael B.
    Los Lunas, NM
    Reviewed on May 26th, 2021

    Good job Donovan Chatto. Without internet for one week, he came and fixed it with no problem. Very nice person and would recommend for good internet service. I'm happy!

  • Debra C.
    Albuquerque , NM
    Reviewed on May 21st, 2021

    donovan chatto did a very good job in a very short time. Arrived on time. and was very professional and helpful. i would recommend him for any other job. thank you

  • Roseann F.
    Albuquerque , NM
    Reviewed on May 21st, 2021

    Excellent job I would recommend him to anyone thank you.

  • Mike K.
    Albuquerque , NM
    Reviewed on May 18th, 2021

    Great and fast service

  • Krisheena W.
    Rio Rancho, NM
    Reviewed on May 18th, 2021

    Donovan Chatto. Did a really good job and wonderful person. Acted very professional and answered all my questions with no problem. I'm happy today.

  • Joe K.
    Albuquerque , NM
    Reviewed on May 16th, 2021

    Great experience all the way around, very respectful!

  • Genevieve M.
    Albuquerque , NM
    Reviewed on May 15th, 2021

    Just bought a new house and Thompson Satellite got it outfitted quickly and efficiently with a new security system!

  • Toni A.
    Albuquerque , NM
    Reviewed on May 12th, 2021

    This is wonderful! I am so excited to finally have a land line and internet service. Donavan Chatto and his father, Frank, were so helpful and friendly, as well as very knowledgeable. They also worked with me to put my dish in a place that would not obstruct views.

  • Reggie M.
    Albuquerque , NM
    Reviewed on May 12th, 2021

    Donovan Chatto did an awesome job installing our Internet. Went out of his way to even run back into town to get a pole for us, due to housing not allowing house mounts. But outstanding for Donovan and I say he deserves a raise.

  • Trina N.
    Albuquerque , NM
    Reviewed on May 10th, 2021

    Did quick and efficient work and was overall great the whole time

  • Ruth H.
    Albuquerque , NM
    Reviewed on May 10th, 2021

    Donovan Chatto installed our internet today and we are very pleased with it. way much faster than Century Link here in Zuni, NM. gonna let my friends and family know about the great service.

  • Melanie M.
    Albuquerque , NM
    Reviewed on May 9th, 2021

    Jonathan was very professorial and efficient exp explained very well about the install and how it worked would recommend Thompson satellite and definitely would recommend Jonathan as the technician .. Thank you Jonathan

  • Claudia S.
    Albuquerque , NM
    Reviewed on May 9th, 2021

    Friendly efficient employees who called early and set my system

  • Voropal B.
    Albuquerque , NM
    Reviewed on May 7th, 2021

    Awesome company! Courtesy and prompt when their services are needed!

  • Jennifer N.
    Santa Fe, NM
    Reviewed on May 5th, 2021
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: James was friendly, informative, and professional!

  • Amber Z.
    Albuquerque , NM
    Reviewed on May 1st, 2021

    Donovan Chatto did an excellent job reinstalling the satellite system. Thank you!

  • Tyler T.
    Albuquerque , NM
    Reviewed on May 1st, 2021

    Jonathan and Chuck were on time and did a great job of installing our satellite internet. They were professional and thorough, clearly explaining everything they were going to do. Highly recommend.

  • Curtis M.
    Chimayo, NM
    Reviewed on April 30th, 2021
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: Great experience, James fixed the problem. Thanks!

  • Randy R.
    Albuquerque , NM
    Reviewed on April 30th, 2021

    Johnathan and Chuck were so very professional and courteous during the install. They arrived when they said they would and got right to work. I appreciated the service. If there is ever a problem I hope they are the ones to come back. Thanks

4.99 out of 5 ( 793 Reviews )