Reviews for Thompson Security

Highly recommended to install camera service to your business. Justin provided fast economical solutions for my test proctoring center in Bernalillo/Rio Rancho. A++++ rating and service! Technicians Kalem and Alonso were fast and hid the wires in the wall making my cameras look wireless!

I LOVE LOVE LOVE THEM!!! Justin the owner is FABULOUS!!! GREAT pricing for quality equipment! Chuck Nicholson, the installer is kind, hard worker, pays attention to detail. Highly recommend them!

Service is the best. Jonathon was very courteous and knowledgeable. He was prompt and corrected the problem in no time. Thank you Jonathon and thank you Thompson Security.

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Comment: Jonathan Medina is a great technician! And his customer service is impeccable. He patiently ran through the new system to check that it all worked and that we understood it! Thanks for that.

Jonathan was phenomenal in every way

Chuck is the best! Always been great to us

• How satisfied are you with our satellite & security service?
• How likely are you to recommend us to your friends & family?
• Your overall experience with our company.

Comment: It was a pleasure to work with Jonathan Medina and Kalem Rodriguez. Service was professional and the attention to detail was superb. I will use Thompson Security in the future.

What a difference 👏 thank you again. Everything looks great, and Jonathan went above to get everything to look crispy, clear. This was not his mess, but he made me feel like if he was working on his own home!!! This is real customer service …

Thompson is very responsive to our needs. They were responsive when we wanted to add to our system. Jonathon was especially knowledgable, efficient and helpful when he came to our house. I feel very safe with their system in place.

We recently used Thompson Security to install all our cameras and access control for my community. The whole process was completed quickly and efficiently. All the employees were absolutely amazing and professional! Chuck and Jaivon went above and beyond!! I highly recommend Thomas Security!

John and Daniel were fantastic and very thorough! They were patient with all our questions and very informative, and they made sure everything is set up the way we would like it. We feel very prepared now to use this system. Thank you!

Jonathan is a fantastic technician that did a fantastic job of fixing a simple issue caused by a family member. He spotted the disconnect right away, and explained how the connection works, as well as the DVR, which was PRICELESS!! Thank you!

Jonathan provided great customer service.He resolved everything quickly and answered my questions patiently!

Chuck is awesome! Arrived on time fixed everything in a timely manner was cordial professional and provided follow-up support if needed. Really appreciate this service great job!

We have been working with Thompson security for going on three years. They have never disappointed and they have always shown up very quickly and immediately on emergencies.. Even when a job should only take one technician, often two or three will show up as quickly as they can to make sure our security remains intact. As a church, we never thought we would have to protect ourselves so completely. However, we have been hit and robbed many times. We’ve lost thousands of dollars in music, equipment, trailers, youth, equipment, and other items. We had purchased a very low end system at COSTCO. Turns out we had nothing! Once Thompson security showed up with a technician named Chuck Nicholson, all of our problems went away. I can open my building turn off all the alarms, super magnet crash bar openers and smart locks from anywhere in the world, and I can watch you when you walk into my building! If somebody comes onto our property that is not authorized my alarm system will let me know. We have recorded on 4k video, stolen vehicles, and other heinous crimes in the buildings behind our parkinglot and have been a real source of help to the police department. Unfortunately, several times. None of this would have ever been possible without Thompson Security. Chuck Nicholson has been our personal technician who knows our system inside and out. It makes such a difference when the same technician shows up. You know him, he knows you and Chuck know’s the system well. Last comment. No we’re not family, but these guys have really made a difference for us and going forward they are there to help us grow? Thompson Security is an owner operated corporation. Justin Thompson, Owner and CEO, is personally engaged with every project. It’s hard to find a human being to work with these days. However, to have a local Albuquerque company, come out to your place, look you eye to eye and talk with you may be “old-school” but it’s awesome. That’s my opinion. I’m done. The people who handle my security going forward, is Thompson security. I recommend them to you and suggest that you give them a call.

Chuck is super helpful & is always there when we have any questions or need help. He also goes out of his way to help any way he can even when his day is super busy. Great company, would recommend to anyone.

Jonathon and Jaivon installed my alarm system today and they were very professional and thorough on explaining everything they did and how it works. Very pleased!

I have been working with Justin & his team at home & my Storage facility for 8 years. Fantastic company & great people 👍

I’ve been a customer for many years with multiple properties. Fantastic customer service and affordable regular monitoring. If if breaks they fix it no questions asked. I highly recommend!

Fantastic service and local, can’t recommend Thompson Security enough.

Chuck is the best! Always been great to us