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Reviews for Thompson Security

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.99
793 Reviews
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  • Nancy C.
    Albuquerque , NM
    Reviewed on October 12th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: Great technician. Good customer service.

  • Ofelia E.
    Rio Rancho, NM
    Reviewed on October 10th, 2020

  • Tim R.
    Albuquerque , NM
    Reviewed on October 9th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: Excellent service, very happy !

  • Alix H.
    Albuquerque , NM
    Reviewed on October 9th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: Wes was great! Super knowledgeable and friendly. Really appreciate his help

  • Jacqueline W.
    Albuquerque , NM
    Reviewed on October 9th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: Great! Letting friends know

  • Marlin R.
    Los Lunas, NM
    Reviewed on October 7th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: Yesterday hughsnet was installed at my home in Los Lunas. James the tech. had a hard time in getting it to comply with Dish TV. Last night late I guess everything settle down and now the Hughsnet internet is working and it isproviding what I need to operate Dish TV. GOOD JOB! Thanks James the Tech.

  • Richard T.
    Santa fe , NM
    Reviewed on October 7th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: Very professional

  • Raymond M.
    Cuba , NM
    Reviewed on October 7th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: I'm very pleased with the installation and quality of the results.

  • Marlin
    Albuquerque , NM
    Reviewed on October 7th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: He did a great job.

  • Michael S.
    Albuquerque , NM
    Reviewed on October 7th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: Very courteous and professional.

  • Marcos T.
    Albuquerque , NM
    Reviewed on October 5th, 2020

    Chuck and Jonathan from Thompson satellite did a very good job fast and efficient and very respectful and I would Refer them to anybody they do a very good job

  • pesh31
    Albuquerque , NM
    Reviewed on October 2nd, 2020

    Excellent service! Very fast install and very courteous installer (James). I highly recommend Hughesnet especially for rural areas.

  • Elisa B.
    ALBUQUERQUE, NM
    Reviewed on September 30th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: Wes arrived and really knew his stuff with directv. After being out for 6 days he got it going in under an hour! Highly recommend

  • Olivia J.
    Albuquerque, NM
    Reviewed on September 27th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: From the start, my customer support specialist, Patrick T., was upfront, informative and was quick to respond when i needed his help, as it was a tough transition of the other service to TS. Thank you Patrick! When it came time for installation, my technicians, Chuck and Jonathan were great! They explained what they needed and they did an excellent job of getting everything set up. As Jonathan was doing his part, he walked me through setup as Chuck was doing his part. It was a smooth setup as they worked so well together. They were quick and efficient! Chuck took me through his part to make sure everything was correct and his setup was great! Two thumbs up! If i could give this whole team of Patrick, Chuck and Jonathan 10 stars, I would! Thank you Thompsonss!

  • Christina V.
    Albuquerque , NM
    Reviewed on September 23rd, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: Great installation. Travis was on time, very professional And listened to my preference for access

  • Jodi
    Albuquerque , NM
    Reviewed on September 21st, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: Friendly, fast service!

  • Lynn
    Albuquerque , NM
    Reviewed on September 21st, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: Good job!

  • Katie
    Albuquerque , NM
    Reviewed on September 18th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: Technician did an excellent job setting up and installing my satellite internet. Answered all my questions and was very helpful and courteous.

  • Ruben
    Albuquerque , NM
    Reviewed on September 17th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: Wes did a fantastic and quick job on the installation. 👍

  • Donald
    Albuquerque , NM
    Reviewed on September 17th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: Young man, gentleman,, polite, professional wore his present around me. Showed me how to work everything until I was surprised by how easy it was. Definitely recommend the company based on first interaction.

  • Archie
    Albuquerque , NM
    Reviewed on September 16th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: He gets 10 not 5

  • Michael
    Albuquerque , NM
    Reviewed on September 16th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: Outstanding and very professional I'm very impressed with his knowledge of his trade and the Hughes Company. Dedicated and skilled employees hard to find in these times better give him a raise!

  • Charlene
    Albuquerque , NM
    Reviewed on September 15th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: The technician was very informative and explain what was wrong the services.

  • Annette
    Albuquerque , NM
    Reviewed on September 15th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: He did a very good job as far as I know. Everything seems to be working fine so far. He did his job quickly and well.

4.99 out of 5 ( 793 Reviews )