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Reviews for Thompson Security

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.99
793 Reviews
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  • Jody J.
    Pagosa Springs, CO
    Reviewed on August 20th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: James and Adam were great!

  • Carl B.
    Gallup, NM
    Reviewed on August 20th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: West and Cameron install my hughesnet and had their mask on the hole time and everything is working

  • Lenny A.
    Ojo Caliente, NM
    Reviewed on August 19th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: installation was very fast

  • Leah B.
    Alamo, NM
    Reviewed on August 14th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: Ever did a great job...our crazy road gave him a flat but we got it plugged and hopefully he made it home:)

  • Matin N.
    Chama, NM
    Reviewed on August 13th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: fast and efficient

  • Shelby B.
    Twin Lakes, NM
    Reviewed on August 13th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: Wes Great service’s.
    Just need to wear Mask 😷.

  • Gilbert R.
    Pagosa Springs, CO
    Reviewed on August 12th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: Courtesy and professional was displayed and was very respectful. Thanks you James.

  • Frances D.
    Los Lunas, NM
    Reviewed on August 11th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: Wes did an excellent job and answered all my questions and fixed any concerns I had about my dish being set up and secured

  • Lisa H.
    Seboyeta, NM
    Reviewed on August 7th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: James was very professional, efficient and knowledgeable. He is an asset to Hughes Net and should be commended for his work ethic and customer service.

  • Lisa H.
    Seboyeta, NM
    Reviewed on August 7th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: James was very professional, efficient and knowledgeable. He is an asset to Hughes Net and should be commended for his work ethic and customer service.

  • KinRenée B.
    Albuquerque, NM
    Reviewed on August 4th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: I particularly like have a contact person available. David Theis is professional, and he makes himself easily accessible to answer questions, and to troubleshoot technical issues.

  • Andrew D.
    Pagosa Springs, CO
    Reviewed on August 1st, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: James who installed your system at my home was helpful, informative and pleasant to deal with

  • Jason F.
    Albuquerque, NM
    Reviewed on August 1st, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: Torrance was amazing from start to finish he was very knowledgeable and answered all my questions. He did a follow-up with me to ensure the work was completed at 100% and I was happy. Tyrell the tech was very nice and quick the work was clean he answered all my questions as well very happy with TS.. Thank you

  • Aaron B.
    Albuquerque, NM
    Reviewed on July 31st, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: I believe our representatives name was Torrence and he was absolutely wonderful. Very knowledgeable, professional and efficient. Great customer service!

  • Shirley W.
    Chama, NM
    Reviewed on July 28th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: Our Technicians name is Travis. He gets 5 stars and if more were available I would give him more. He was very professional and spotted right away what needed to be done. He worked quickly and got everything up and running. We really appreciated his efforts. You've got a super employee in Travis. Hughes net accomplished what others could not. Thank you.

  • Marcia M.
    Pagosa Springs, CO
    Reviewed on July 21st, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: prompt, good communication skills, polite

  • Rod C.
    Pagosa Springs, CO
    Reviewed on July 14th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: James was ontime and very professional.

  • Ricardo E.
    Albuquerque, NM
    Reviewed on July 9th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: The salesmen Patrick Tafoya was great. He was highly on top of things and was a great help.

  • Rhonda J B.
    Pagosa Springs, CO
    Reviewed on July 9th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: James was courteous and speedy with my upgrade and I am very satisfied!

  • Nick L.
    Pagosa Springs, CO
    Reviewed on July 9th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: James arrived early, replaced modem and adjust dish.
    very courtious and answered our questions

  • James G.
    Santa Fe, NM
    Reviewed on July 8th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: James G was very easy to work with, communicates well, arrived on time, wore a mask, took into account my preferences.

  • Robyn S.
    Chromo, CO
    Reviewed on July 7th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: James G was very polite and informative, on time, fixed our internet issue. Thank you!

  • Gregory L.
    Grants, NM
    Reviewed on July 6th, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: Brandon did an excellent job installing. Very Professional and answered all my questions

  • Mike G.
    Apopka, FL
    Reviewed on July 3rd, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment:

  • Drew V.
    Albuquerque, NM
    Reviewed on July 2nd, 2020
    • How satisfied are you with our satellite & security service?
    • How likely are you to recommend us to your friends & family?
    • Your overall experience with our company.

    Comment: D was very polite and professional he did a great job

4.99 out of 5 ( 793 Reviews )