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Reviews for Thompson Security

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.99
793 Reviews
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  • Tommy K.
    Rio Rancho, NM
    Reviewed on April 16th, 2019

    Miguel did an amazing job with installation. He was such a professional, explained in detail on how to go about using our new service.

  • Chris L.
    Santa Fe, NM
    Reviewed on April 13th, 2019

    Simply Awesome! Professional and extremely helpful.

  • Michael B.
    Albuquerque , NM
    Reviewed on April 7th, 2019

    Good job Donovan Chatto. Without internet for one week, he came and fixed it with no problem. Very nice person and would recommend for good internet service. I'm happy!

  • Lionel A.
    Albuquerque , NM
    Reviewed on April 5th, 2019

    Jonathan did a great job

  • Kelsey C.
    Albuquerque , NM
    Reviewed on April 4th, 2019

    Miguel did a very professional job installing our satellite internet. He took extra care to make sure he closed baby gates every time he had to go through one.

  • Danielle L.
    Albuquerque , NM
    Reviewed on March 31st, 2019

    Worker Donovan was good and prompt. Good service

  • Ramon C.
    Albuquerque , NM
    Reviewed on March 26th, 2019

    Thompson Satellite was more than professional when setting up my alarm and cable at my office. Their field tech Aaron was very nice and explained the new system to our entire office, he made the experience easy and quick. Would recommend this company to ANY business! 5 stars all the way around

  • AnnaBelle G.
    Torrance, NM
    Reviewed on March 22nd, 2019

    I have removed my negative review of Thompson Satellite Torrance and I have met and resolved all of our issues I have been assured that any and all problems in the future will be taken care of all our issues were miscommunication on both of our parts I would recommend TORRANCE and Thompson for MDU INSTALLATIONS

  • Jeffrey J.
    Albuquerque , NM
    Reviewed on March 20th, 2019

    Donovan Chatte is very friendly and answered my millions of questions. Installed the hardware with quality craftsmanship and included us during the installation.

  • Sandia S.
    Albuquerque , NM
    Reviewed on March 16th, 2019

    I've been a commercial customer of Thompson Satellite for over 3 years and am always amazed at how long it takes them to do anything. I don't usually take the time to write reviews but am so fed up I had to share this. I requested a channel be added to my lineup (for 20 connections) in early December. Once I found out the price I asked Torrance to go ahead and add the channel in mid December. I have called several times since then. This is March and I am still waiting. Torrance hasn't returned my calls all week. The only way to got an answer is from the front desk and complaining and asking to talk to the owner, Justin. Still haven't been able to talk to Justin. Just terrible service...... If you can get a different satellite provider by all means do! They make Cable look great!

  • Anna B.
    Albuquerque , NM
    Reviewed on March 12th, 2019

    I have removed my negative review of Thompson Satellite Torrance and I have met and resolved all of our issues I have been assured that any and all problems in the future will be taken care of all our issues were miscommunication on both of our parts I would recommend TORRANCE and Thompson for MDU INSTALLATIONS

  • Elena M.
    NM
    Reviewed on March 6th, 2019

    Great installation experience with Tech Miguel. His customer service exceeded our expectations. We live in rural New Mexico and were concerned with the switching providers, but this was the best switch for our family!

  • Torrance G.
    Albuquerque , NM
    Reviewed on February 24th, 2019

  • Alex C.
    Rio Rancho, NM
    Reviewed on February 24th, 2019

    Extremely professional and very price competitive. I will continue to bring my business here.

  • Renee R.
    Albuquerque, NM
    Reviewed on February 24th, 2019

    Fast and professional!

  • Dan M.
    Rio Rancho, NM
    Reviewed on February 19th, 2019

    Outstanding service, friendliness, and helpfulness. Recommend without reservation. Installer, Johnathon, did an exceptional job.

  • Robert Z.
    Albuquerque , NM
    Reviewed on February 18th, 2019

    Aaron was professional and on time! Couldn't have asked for better service.

  • Angeline M.
    Albuquerque , NM
    Reviewed on February 15th, 2019

    I highly recommend Thompson Satellite & Security for anyone looking to enhance their home or business security.

  • Devin M.
    Santa Fe, NM
    Reviewed on February 13th, 2019

    Fantastic service at a fantastic price point. Some of the best professional services in the security business and a breeze to work with!

  • John S.
    Albuquerque , NM
    Reviewed on February 12th, 2019

    Ran an authenticated LLC under them as a subdealer just for them to poach my sales reps in the long run. Things were running smoooth with them until it got over ran by a power oriented monkey out of control.

  • Daniel T.
    Albuquerque , NM
    Reviewed on February 11th, 2019

    Amazing company with amazing crew and service. Best security install in ABQ!

  • Sherian K.
    Albuquerque , NM
    Reviewed on February 6th, 2019

    Miguel Trujill came and installed my internet dish today. He was very polite and helpful in setting up my computer.

  • Artesia A.
    Artesia, NM
    Reviewed on January 27th, 2019

    I have removed my negative review of Thompson Satellite Torrance and I have met and resolved all of our issues I have been assured that any and all problems in the future will be taken care of all our issues were miscommunication on both of our parts I would recommend TORRANCE and Thompson for MDU INSTALLATIONS

  • John H.
    Albuquerque , NM
    Reviewed on December 19th, 2018

4.99 out of 5 ( 793 Reviews )